Mobility Protect by AXXESS
About Mobility Protect
Objective
To safeguard the interest and welfare of Touch 'n Go cardholders and RFID users, wherever and whenever they use their Touch 'n Go card or RFID tag.
Proposition
"Mobility Protect" aims to boost the practicality and attractiveness of Touch 'n Go (TnG) cards and RFID tags by integrating them with comprehensive insurance benefits, ensuring that cardholders and tag users are covered across all points of usage.
Toll Protection
Accidental Death & Permanent Disablement
Pays a lump sum up to the sum insured in the event of an accident that leads to Accidental Death or Permanent Disablement
Additional Payout during Public Holidays
Additional lump sum payout in the event of Accidental Death or Permanent Disablement that occurs during Public Holidays
Transportation Allowance
Lump sum payout of the sum insured for transportation charges incurred due to an accident resulting in car being towed
Hotel Accommodation Allowance
Reimburses up to the sum insured for the cost of hotel accommodation incurred due to accident resulting in car being towed
Accidental Medical Reimbursement
Reimburses the cost of medical expenses up to the sum insured in the event of an accidental injury
Daily Hospital Income
Pays daily hospitalization income of the sum insured per day in the event of accidental injury for up to 7 day(s)
Damage to Tyres
Reimbursement of up to the sum insured for the cost of tyre replacement in the event of tyres accidentally damaged
Parking Protection
Accidental Medical Reimbursement
Reimburses the cost of medical expenses up to the sum insured in the event of an accidental injury
Snatch Theft
Reimbursement of up to the sum insured for loss of personal effects in the event of snatch theft
Key Replacement due to Damage
Reimbursement of up to the sum insured for loss of car key due to theft
Vehicle Break-in
Reimbursement of up to the sum insured for loss of personal effects in the event of forcible vehicle break-ins
Transportation Allowance
Lump sum payout of the sum insured for transportation charges incurred due to an accident resulting in car being towed
Public Transport Protection
Accidental Death & Permanent Disablement
Pays a lump sum of up to the sum insured in the event of an accident that leads to Accidental Death or Permanent Disablement
Additional Payout during Public Holidays
Additional lump sum payout in the event of Accidental Death or Permanent Disablement that occurs during Public Holidays
Accidental Medical Reimbursement
Reimburses the cost of medical expenses up to the sum insured in the event of an accidental injury
Daily Hospital Income
Pays daily hospitalisation income of the sum insured per day in the event of accidental injury for up to 7 day(s)
Snatch Theft
Reimbursement of up to the sum insured for loss of personal effects in the event of snatch theft
Transportation Allowance
Lump sum payout of the sum insured for transportation charges cost incurred due to bus accident only
Insurance Benefits Overview
Parking at Secured Parking Spaces :
– Accidental hospital income
– Accident medical reimbursement
– Vehicle break-in with loss of valuables
– Key replacement/reimbursement
– Snatch theft
– Inconvenience benefit, due to accident within parking compound
– Others
Usage of Toll Roads :
– Accidental hospital income
– Accident medical reimbursement
– Vehicle break-in with loss of valuables
– Key replacement/reimbursement
– Snatch theft
– Inconvenience benefit, due to accident within parking compound
– Others
Public Transport :
– Accidental hospital income
– Accident medical reimbursement
– Vehicle break-in with loss of valuables
– Key replacement/reimbursement
– Snatch theft
– Inconvenience benefit, due to accident within parking compound
– Others
Exclusive Cardholder Rewards
Full refund of premiums in the event of a claim.
Terms & Conditions Apply*
Register Here
Frequently Asked Question
A4: To get started, visit our webpage at www.axxess.com.my/mprotect and follow these easy steps:
• Step 1: Enter your personal details
• Step 2: Review your information
• Step 3: Complete your payment
You will receive a notification once you have completed the registration and payment is successful. You will in addition receive an email within 48 hours of registration, with your ID and Password to access the subscriber dashboard, for details of your insurance coverage, policy, claim forms etc.
A1: Please write to AXXESS Customer Service at enquiry@shieldcard.com.my. We’ll send you the claim form and a checklist of the supporting documents you’ll need. The insurance service provider will process your claim within 14 working days, subject to the complete information provided and complexity of the case, and will remit the funds directly to your bank. You can also access the claim form on the subscriber dashboard
Alternatively, you may contact AIG Malaysia Insurance Berhad at AIGMYCare@aig.com / 1 800 88 8811 (within Malaysia) / +603 2118 0188 (outside Malaysia) (Monday to Friday, 9am to 5pm).
Note :
All due care has been taken in preparing these FAQs. However, in the event of any inconsistences between the information provided in these FAQs and the terms of the respective insurance provider Policy, the provisions set out in the respective insurance provider shall prevail.
In collaboration with :
